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Currently, we mainly ship from our warehouse in US / CA / UK / EU countries

All orders ship within 2-3 business days. Delivery typically takes 5-10 business days within the continental US/UK/EU/CA . Free shipping is included on every reformer, with full tracking and signature on delivery.

NO,it is totally free shipping to you if you live in continental address in US,Canada,UK,and EU countries instead of islands. NO any hidden fee.

In US and Canada,we use Fedex or UPS; In UK and EU countries,we use DHL or freight shipping service.

Yes, after shipping, we keep you updated with tracking numbers via Email

NO. Every reformer ships with clearly illustrated instructions and very easy-to-follow video.It can be assembled without difficulty,just like a walk through the park — no specialty tools required.

We offer a 30-day return service: if it’s not the right fit, you can ship back for refund

Every Nexace wood reformer comes with a 5-year frame warranty, 1.5-year warranty for the rest. We stand behind our craftsmanship for the long haul, and our support team is available 7 days a week to help with any issue.